Upgrading USG to UDM Pro

As I indicated in a previous post, I wanted to upgrade my old USG firewall to the new UDM Pro. In that post, I have outlined my reasons, so I will not repeat them here.

I wanted to perform the upgrade with a minimum amount of downtime. With several household members who are online constantly for both school work as well as for entertainment, any perceived downtime will result in a typical earful, which I would rather avoid.

In preparation for the upgrade, I performed the required backups for both the Unifi Video and the Unifi Network Controller applications that are both previously running on my NAS server. I copy the backups to an old MacBook Air that I will use as my console to setup the UDM Pro. I wanted to make sure that I stop both the unifi and unifi-video services on my Ubuntu NAS. We do not want to risk some sort of conflicts when we plug in the UDM Pro.

I also configured the old USG LAN2 port so that it will provision a network that has a separate IP subnet different from all of my existing networks. In my case, it was 10.10.11.1. I did this so that I can connect the UDM Pro into the LAN2 port of the old USG, which mimics my Internet Service Provider (ISP). This way, while I configure and setup the UDM Pro, my existing home network can continue to function and provide the require services to my household.

Connections used for UDM Pro setup

The setup connection layout looks like the above diagram. After the UDM Pro booted up, I used Safari to point to 192.168.1.1, which hosted the UDM Pro’s web administration interface. Since I already had a Unifi account, I used that to login initially. Once logged in, I proceeded to upgrade both the Network and Protect applications on the device. The Network application was upgraded to 6.5.53, and the Protect application was upgraded to 1.20.0. I am not planning to use the Access and Talk applications, but upgraded those any ways in case of any outstanding security holes.

I then open the Network application and performed a restore from the backup that I previously copied on to the MacBook Air. This restore worked without a hitch. All of my configurations and network and WiFi settings were ported over. The UDM Pro also automatically created another user from my old restore, which I promptly switched over, and disabled the external access to the UDM Pro, call me paranoid. I did a restart of the device to make sure that it boots back up smoothly. Once I have confirmed that everything is still okay, then I proceeded to shutdown the UDM Pro.

Before I make the physical swap, replacing the USG with the UDM Pro, I ssh into each Unifi managed device, switches and access points to ensure that the inform URL is reachable. Once I was satisfied of this, I then proceeded with the swap. Now my network looks like this:

Post upgrade layout (click to enlarge)

My expectation was that once the UDM Pro boots up and the Network application comes online, all the Unifi networking devices will automatically be managed by the UDM Pro. The reality however was slightly different. On the plus side, the network is fully functional and the only down time was the time it took to perform the swap and the boot up process of the UDM Pro, no more than 5 minutes. However on the down side, when I inspected all the devices (not clients) within the Network application, only one of all the devices successfully registered with the new Network application. I was a bit puzzled and miffed.

After about an hour’s investigation, apparently some devices did not like the inform URL to be http://unifi:8080/inform. I specifically picked the hostname instead of the IP address because it was changing from my NAS server to the UDM Pro. Unfortunately for some unknown reason, only a single Unifi access point UAP-AC-Pro made the jump and was successfully adopted by the UDM Pro. All the other devices went into a state of a repeated adoption loop. Even rebooting the devices did not help.

To remedy the situation, I had to ssh into each of the remaining devices and manually performed the following command (twice):

set-inform http://192.168.168.1:8080/inform

I am uncertain why I had to do it twice, but the first time did not work with the Network application. Once all the devices were adopted, I then proceed to configure the Override Inform Host settings on the UDM Pro. See below:

Note that the above settings were only in the New UI and missing form the Class UI

I had to set the above and not the default, because the will ubnt did not work, perhaps this had something to do with my Pi-hole configuration. Also, although by this point all the devices were connected, there were two remaining access points complaining about a STUN issue. When I check their respective logs, the STUN URL was incorrect because it retained the old unifi hostname. It was at this point, I decided to let the Network controller to push out an IP address based inform URL for all the devices.

I perform another reboot of the UDM Pro just to make sure we have transition stability over a power outage, and everything seems to be running smoothly now.

The restore of my Unifi Video configuration with the new Unifi Protect application on the UDM Pro was way more smoother. I dear say flawless. However, there was a minor hiccup. I run Homebridge at home to connect my Unifi Protect G3 Flex cameras to my HomeKit environment. This relied on an RSTP stream that was previously supported by Unifi Video. However the new Protect application used RSTPS, which is an encrypted version of the stream. Long story short, I had to switch from the Camera FFmpeg to the Unifi Protect plugin. Not a big deal, but I was super glad that the Unifi Protect plugin existed for Homebridge.

Now our inside security footages are recorded (up to a month), and motion detection is a lot faster. The application to find and view the videos are now more convenient. On top of that, live previews are also available within my Home App on my iPhone, iPad, as well as the Apple TV.

A gallery view from my 4K TV using Apple TV and HomeKit

The outdoor footages are still using Kuna, but I plan to perform a future upgrade using Unifi G4 Bullet cameras for the outside as well.

The last configuration I did was finally turned on Unifi’s Threat Management. I set it to level 4 to begin with and we may adjust it in the future.

click to enlarge

Last and certainly not the least, my NAS server is now more of a NAS and less of a networking controller, since all networking related monitoring and control is now being performed by a dedicated UDM Pro device. The UDM Pro can also handle the threat management at my full ISP 1Gbps download speed.

I will continue to post my upgrades here. If anything else, keep my future self informed.

Pi-hole Installed – Prerequisite for UDM Pro

We are all in with Unbiquiti’s Unifi lined of networking products. To date with the exception of a few unmanaged switches, all of our home networking switches and Wi-Fi access points are Unifi products.

Current Network Layout (click above to enlarge)

At the heart of our network is our USG Firewall (USG 3P). We’ve been using the secured gateway since December of 2017. During the holiday break, I plan to replace it with the new Unifi Dream Machine Pro (UDM Pro). The main reasons are:

  • The current USG 3P is limited to 85 Mbps when threat detection is turned on;
  • Run Intrusion Prevention System (IPS) and Intrusion Detection System (IDS) with the UDM Pro at full IPS speeds which for me is at 1 Gbps download and 30 Mbps upload;
  • Upgrade my current Unifi Video solution to Unifi Protect, since Unifi Video is no longer supported and I have five Unifi G3 Flex cameras;
  • Will most likely replace my current Kuna solution with Unifi Protect external cameras, so it is totally private, and my security video solution is unified;
  • The ability to connect Unifi Protect with my other devices using Homebridge;
  • The device has a capacity of up to 3.5 Gbps so we are future proofed for faster ISP speeds;
  • Move the UniFi Network Controller software that is currently running on my NAS server to a dedicated piece of hardware, the UDM Pro;

During my research with the UDM Pro, there is a slight regression in functionality that I currently use in my home. I currently use a functionality called static host mapping that allows me to give my NAS server several different host names so that I can use those host names to route to different in-home services, that is hosted by Apache2 server on my NAS. For example, the host name media.home routes to my home Plex server, and books.home routes to my Calibre server. Long story short, I need to run my own Domain Name Service to get this functionality back.

I have deployed and configured a DNSmasq installation before, but when I was exploring ways to reconfigure (hack) UDM Pro’s DNSmasq implementation, I came to the realization that it is probably best to offload the DNS functionality from the UDM Pro and run a dedicated instance on my NAS server. This way the upgrade path of the UDM Pro by Ubiquity in the future is nice and clean, and I can fully configure my own DNS the way I needed it.

With further research, I came across an alternative to DNSmasq, and that is Pi-hole with unbound, a full recursive DNS resolver. With this combination, I can essentially maintain my own local DNS records, satisfying my static host mappings, and also have a more private Internet experience for my entire home network when domain names are resolved by the authorized party.

I chose the Alternative 1 installation methodology on my NAS, but with a twist. Since I already have Apache2 installed, after the installation, I purged lighttpd from the installation, which came with the Pi-hole installation process. I also added the following to my Apache 2 configuration:

<VirtualHost *:80>
    ServerName pi.hole
    DocumentRoot /var/www/html
</VirtualHost>

For extra security, I also added an .htaccess file containing:

% cat /var/www/html/.htaccess
<RequireAny>
    Require ip 192.168.167.0/24
    Require ip 172.17.168.1/24
</RequireAny>

The above ensures that only local computers or VPN clients on my network can gain access to Pi-hole. I also had to enable the above .htaccess file by adding the following in the main Apache 2 configuration file (/etc/apache2/apache2.conf):

<Directory /var/www/html/>
	AllowOverride All
</Directory>

After a quick restart, Pi-hole is installed and operational. With an afternoon of testing, I noticed that some Google based shopping links have been blocked. We cannot have that during the holiday season, so I had to white list the following sites for them to work:

Click above to enlarge

Configuring unbound was really easy, I just had to follow the instructions here.

Now that I have my own DNS server running, I am no longer using Cloudfare or Google’s domain services. This translates to a little more privacy. I can also track which domains are being blocked and which domains are being accessed when I visit sites. Since this solution is site wide within my house, no additional work is required on iPhones, iPads, and client computers.

With this prerequisite step completed, I am now all set to migrate to the UDM Pro.

Simple Home Networking

I thought it would be a good idea for me to give a a small tutorial on basic home networking issues, which many may find useful when diagnosing connectivity issues.

A modern, typical home network may look something like this:

Typical Network (click to enlarge)

Most people in our neighbourhood will have a cable based Internet access.1 Internet comes through via the coaxial cable, like the traditional cable that you used for your cable TV. This cable is connected to a cable modem, which in our case is the Hitron CDA3-35. The cable modem then makes the Internet accessible via classic networking cables with RJ45 plugs. Think of the cable modem as your main door to the Internet and nothing else. Since this box is typically provided by your cable company, you should probably not trust it, so it is a main door without a lock.

Some cable modems also do Wi-Fi, like the new Rogers Ignite Hubs. For best performance and better security,2 I would recommend configuring the cable modem in bridge mode and not in gateway or router mode. This means that it should not be the box provisioning and managing your network, and it will have its Wi-Fi functionality turned off. This also avoids double NAT-ing, something to be avoided in your home, in my opinion.3

You should invest in your own Wi-Fi access by purchasing something like the TP-Link AX1800 WiFi Router.4 This box provisions your residential network and your local Wi-Fi. You can purchase more advance / expensive Wi-Fi solutions here depending on the size and complexity of your residential layout.

If you have more than one Wi-Fi access point, I would recommend that they all have the same SSID but on different Wi-Fi channels. This will make it convenient and optimal for your Wi-Fi devices. Also keep in mind that some old / cheap IoT devices only like the 2.4GHz band. If you are in that situation, then you should create a specific 2.4GHz network with a different SSID.

If you want to try out VOIP (Voice-Over IP), you may also connect a VOIP Adapter. In our example, we have the Linksys PAP2T box. I am not going to go into details of how to acquire VOIP, or set it up, but this box effectively converts Internet traffic into voice traffic. Traditional landline phones can be linked up to the VOIP adapter using normal phone cables.

Okay, now that we have the different parts of the network defined, let us present a basic diagnostic workflow.

Basic Diagnostic Workflow

I hope the above introduction to the different parts of your home network and a workflow that you can follow will assist you in resolving some common connectivity issues in your home.

Wi-Fi 6 Upgrade with HomeKit Headaches

I recently upgraded all my WiFi access points to the Unifi UAP-U6-LR and UAP-U6-Lite. This will elevate my home to Wi-Fi 6 capable.

This was extremely exciting as my 802.11ax capable devices can now get between 100Mbps to 400Mbps depending on where we are in the house. It seems even the 802.11ac devices got about a 30% speed bump.

As a result of this upgrade, two UAP-AC-M mesh and one UAP-AC-Pro access points were retired from my house. I don’t recommend buying these devices any more since the Wi-Fi 6 devices from Ubiquiti are way more capable with higher performance and increase range than their 802.11ac access points.

However, the honeymoon period did not last long. After about a week, HomeKit devices started to show the dreaded “No Response” labels. Specifically, I had connectivity problems with Leviton Smart Decora Dimmers. In the past, all I had to do was recycle the HomeKit device and it was all good. Another episode of HomeKit and Leviton dimmer switch nightmare was experienced and documented by my previous blog post.

In this particular instance, the Leviton dimmers were able to join the Wi-Fi network and I can validate that with the Unifi Controller software. However, our HomeKit App was not able to connect to the dimmer switches. It took me sometime to figure out that the dimmers were unreachable by other Wi-Fi clients, but was reachable by computers that were physically wired to our network.

I found out which access point the dimmer switches were connected to and ssh into the access point to see if I can ping those devices, and sure enough they were unreachable. Below is a screen capture of the ARP listing from the access point.

Normal ARP listing from the Wi-Fi Access Point

When the dimmers were unreachable, the HW address was set to 00:00:00:00:00:00. After rebooting the culprit access point, I was able to access the offline dimmer switches again from the HomeKit App.

In summary, when HomeKit devices are offline with the dreaded “No Response” labels, here are the following things to try:

  • Ensure that local DNS is working properly and caches are emptied so that the latest data are available;
  • Ensure the device itself has acquired a valid IP address that is from your network;
  • Ensure that the device is reachable from the HomeKit App, typically from your iPhone or iPad;
  • Back trace the physical upstream networking equipment that is connected to your HomeKit device such as switches and access points and see which requires rebooting;

Apple could improve the HomeKit experience by allowing users to perform a full backup of the HomeKit configuration and reset the Home and perform a restore. Unfortunately, the closest thing that I found was from the Home+ App, but they do not restore device connectivity just their configurations.

When HomeKit works, you are literally like god, able to command light and switches with your voice in your home. When it does not work, it is extremely difficult to debug, due to a lack of diagnostics and logging.

After this update, my current networking layout now looks like this:

2021 October Network Layout (Click to Enlarge)

The Hidden Gem to AirPlay 2

A couple of weeks ago I came across a 9to5Mac article indicating that Apple has updated all Airport Express 2nd Gen (A1392) firmware to 7.8. This means that if you have one of these little gems you can pretty well enable any active speakers or receivers that can take RCA, 3.5 mm, and optical toslink inputs (with appropriate cables).

I immediately scour my local Kijiji site and Facebook marketplace for these devices. I ended up buying five of these little devices. One for $25 CAD and the others for $50 CAD. All are in working order and I added all five of them to my network, enabling all of my speakers in the house. Now every speakers on all three floors in my house are AirPlay 2 enabled.

My Airport Utility Status Display

To test the new setup, I ended playing Christmas Carols on all three floors. The songs are all in sync. As I walk around the house, it is pretty surreal to have the same song omnipresent around your head.

The boys are happy because their bedroom speakers are now enabled via AirPlay. This means they can be more lazy by switching songs while laying in bed. Before, they had to plug their iPhones into their receivers.

If these devices are still around, you cannot beat the $50 value to enable any speakers of your choice to be AirPlay 2 compatible. Start looking around!