Normally one expects the base services especially those relating to government and financial services to be ironclad. However, I get something like this:
The above is what resulted today when I wanted to check my 2019 Notice of Assessment online. I suppose in times when even the government of Canada experiences security breaches, then the above should not be a surprise.
On this same day, we checked our TD Visa card online statements and found a very large discrepancy in our balance. I called up their support line and they told us it is a known issue and it will be fixed next week. I commented on why we have not received a notification if this is a known issue. The representative was speechless as expected.
Our threshold for good service is dropping. I hope these are not early signs of things to come.